Further to the difficult weather we experienced last week and the difficulties this created for the daily running of the surgery, we would like to ask patients to consider whether their calls or enquiries throughout this week are urgent. If you feel your enquiry is not urgent or it could wait until later in the week, please do not call the surgery on Monday or Tuesday to allow us to catch up on the missed workload and more urgent patients who need to contact us.
If your enquiry is urgent or you need to see a GP urgently please do not hesitate to call immediately but please understand we will be very busy as we catch up and so you may need to wait slightly longer than normal.
We would like to thank all patients for the support and understanding shown during the difficult weather last week. We managed to operate (sometimes only for emergencies) for our full opening hours across Wednesday, Thursday and Friday and this was made possible by the reduced enquiries and practice visits by patients.
We appreciate your continued understanding as we now recover from last week and get back to normal operation.