If you have no symptoms and are looking for general advice about Coronavirus please call 0800 028 2816
If you have mild symptoms and can manage these at home, there is no need to call the GP or 111. Please Click here for NHS Inform Coronavirus advice. For advice about self isolation click here and social distancing please Click here
There is no need to get a sick line from your GP. Instead you should click here to get an isolation for your employer.
If you have any new symptoms of fever, persistent cough or shortness of breath, do not call your GP.
All such calls should be directed to NHS24 on 111.
We would like to thank you for your understanding over the last few days as the GP’s and staff struggle to deal with an overwhelming amount of health and medication queries. Please use www.nhsinform.scot as much as possible and please only order medication if you are genuinely running out in the next 2 weeks. DO NOT order extra or stock up. Any requests not due in less than 2 weeks will NOT be processed. The surgery and all of our local pharmacies are working very hard to manage the increased demand whilst still trying to maintain a safe environment that will allow us to continue to operate in the weeks ahead.
It is very important that we reduce footfall into the surgery under the current circumstances to ensure we can strive to maintain a safe environment that we can continue to use with healthy staff as this pandemic develops. Unless you have a booked appointment or have been asked to come to the surgery by a GP, please DO NOT come to the surgery. Always TELEPHONE the surgery on 0141 776 8200 or call NHS24 on 111 for advice first.
Current guidance is that if you are experiencing new symptoms of high temperature, fever, or continuous cough which have started in the last week, you should self-isolate for 7 days. In addition your entire household should also start an isolation period of 14 days. There is no need to call the surgery or 111 for advice. If you have an immediate concern or feel you need to be seen, please call the surgery for advice first. Our trained and trusted staff will advise and direct your query as appropriate.
If you have a booked appointment for any reason, and have started showing symptoms of high temperature or cough, DO NOT COME TO THE SURGERY. Please call us for advice.
We are also now sending all prescription requests straight to a nominated pharmacy so please tell us which pharmacy you use when requesting any medication. You will then be able to go straight to the pharmacy to collect any items rather than having to come to the surgery.
You only need to contact the surgery (or 111 when we are closed) if your symptoms are severe or you have shortness of breath, your symptoms worsen during self-isolation, or if you have not improved after 7 days of self-isolation. If your concern is of a routine nature and you feel it is not urgent, please do not call now. Instead we ask that you await further updates by text message or by checking this website before trying to book routine appointments. If you have any immediate concerns or need urgent advice, do not hesitate to call us, NHS24 on 111, or in an emergency 999.
Coronavirus starts with a high temperature or fever, dry cough and is followed by shortness of breath. More information about the virus is available on the NHS Inform website: https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19
Click here to access the NHS Inform self-help guide to find out what to do next if you have developed any of these symptoms.
You can reduce your risk of getting and spreading the virus by:
- Avoiding direct hand contact with your eyes, nose and mouth
- Maintaining good hand hygiene – washing hands with soap and water or alcohol sanitiser after coughing or sneezing, after going to the toilet and before eating and drinking
- Avoiding direct contact with people who have a respiratory illness and avoid using their personal items such as their mobile phone
- Covering your nose and mouth when coughing or sneezing with disposable tissues and disposing of them in the nearest waste bin after use