24th May 2016 by Practice Manager

Appointments Update

We have been working hard to resolve the wait time for appointments within the surgery. From Wed 1^st June 2016 we are introducing same day clinic appointments and more 48 hour availability.

The same day clinics are booked appointments so you still have to call to request one, but there will be more available each day compared to current planning. Same day clinics will run from 11am and you may have to wait to be seen. Please only bring 1 problem to these same day clinics and do not turn up if you have not been booked in first.

The GP’s, nurses, and staff work very hard to manage demand and do a difficult job very well. If you are in any way unhappy with the service we provide, or have any comments or suggestions, please direct them to the Practice Manager and not to GP’s or nurses during your appointment.

Thank you for your patience.

James Johnstone, Practice Manager

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